This website is operated by Sri Sathya Sai Towers Hotels Private Limited on behalf of Sai Pavilion (“Sai Pavilion”, “we”, “us”, “our”). By visiting this website and/or availing a service and/or making a booking through it, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced herein or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation browsers, customers, and contributors of content. Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of our services.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes; your continued use of the site after any changes constitutes acceptance of those changes. If you do not agree, please do not use the site and contact us directly at bookings@saipavilion.com.

We reserve the right to refuse service to anyone for any reason at any time. Your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

Room bookings made through this site are processed by our third-party booking engine, which handles availability, pricing, and payment for your reservation. Taxi bookings made through our Taxi page are processed by Sai Towers Taxi Services, the shared taxi operation of Sai Pavilion and Sai Towers.

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or that you have given us consent to allow any of your minor dependents to use the booking services on this site. You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in immediate termination of your access to our Services.

You agree to use this website only for lawful purposes and not to attempt to disrupt, misuse, or gain unauthorized access to any part of the site or the booking, contact, or taxi services it links to.

This website is for your personal, non-commercial use to browse and book our services. You agree not to modify, distribute, reproduce, duplicate, copy, sell, resell, publish, or exploit any portion of the Service, or access to the Service, without our express written permission.

We are not responsible if information made available on this site is not accurate, complete, or current. Material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

Room tariffs and prices for our services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service, or any part of it, without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

We reserve the right to refuse or cancel any booking placed with us, including bookings that appear to be placed by dealers, resellers, or distributors, or that we suspect to be fraudulent. In the event we make a change to or cancel a booking, we may attempt to notify you using the contact details provided at the time the booking was made.

You agree to provide current, complete, and accurate information for all bookings made through this site, and to promptly update your details, including your email address and payment information, so that we can complete your reservation and contact you as needed. For more detail, please review our Booking Policy.

This site relies on third-party services including our booking engine, Google Maps, Google reCAPTCHA, and Razorpay for payments. We neither monitor nor have control over these third-party tools and provide access to them “as is” and “as available,” without any warranties or endorsement. Your use of any optional tools offered through the site is entirely at your own risk, and you should be familiar with the terms of the relevant third-party provider. Your use of those services is also subject to their own terms.

Certain content and links available via our Service may direct you to third-party websites that are not affiliated with us, including our sister property Sai Towers' website and taxi services. We are not responsible for examining or evaluating the content or accuracy of such third-party sites, and we do not warrant or have any liability for any third-party materials, products, or services. Please review the third party's own policies before you engage in any transaction with them.

Currency rates shown on this site, where applicable, are based on publicly available sources and should be used as guidelines only. Room rates are guaranteed only in the hotel's local currency (Indian Rupees). Currency information is believed to be accurate, but we do not warrant or guarantee such accuracy.

If you send us creative ideas, suggestions, or other feedback, whether online, by email, or otherwise, you agree that we may use such comments without restriction or compensation to you. We are under no obligation to maintain any comments in confidence or to respond to them. You are solely responsible for any comments you make and their accuracy, and you agree that your comments will not violate any third-party right or contain unlawful, abusive, or obscene material.

Your submission of personal information through this site is governed by our Privacy Policy.

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to room descriptions, pricing, promotions, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel bookings if any information is inaccurate at any time without prior notice, including after you have submitted your booking.

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

• For any unlawful purpose, or to solicit others to perform or participate in any unlawful acts;
• To violate any international, national, state, or local regulations, rules, or laws;
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
• To submit false or misleading information;
• To upload or transmit viruses or any other type of malicious code;
• To collect or track the personal information of others;
• To spam, phish, pharm, pretext, spider, crawl, or scrape; or
• To interfere with or circumvent the security features of the Service or any related website.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all information delivered to you through it are provided 'as is' and 'as available', without any warranties of any kind, either express or implied. In no case shall Sai Pavilion, its directors, officers, employees, affiliates, agents, contractors, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service, to the maximum extent permitted by applicable law.

You agree to indemnify, defend, and hold harmless Sai Pavilion and its parent, affiliates, officers, directors, agents, contractors, and employees from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third-party.

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed, without affecting the validity of the remaining provisions.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing to use our site. If we suspect that you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice and deny you access to our Services.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms of Service and any policies posted by us on this site constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements or communications.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and the jurisdiction of Andhra Pradesh.

We may update these terms from time to time. Continued use of the site after changes constitutes acceptance of the updated terms. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website.

Questions about these terms can be sent to bookings@saipavilion.com or +91 7993889966.